Odyssey Foods

Privacy Policy

This Privacy Policy explains how Odyssey Proprietary Food Pvt. Ltd. collects, uses and protects your information when you visit or shop from our website.

1. Company Information

This website is owned and operated by Odyssey Proprietary Food Pvt. Ltd., offering NOOTIE and FRUZO products including dry fruits, nuts, snacks, gift packs and related food products.

Corporate Address: Plot No-7/D, Sector-A, Zone-B, Mancheswar Industrial Estate, Rasulgarh, Bhubaneswar, Odisha, India.

2. Information We Collect

When you visit our website, place an order, contact us, or create an account, we may collect:

  • Name, mobile number, email address and billing/shipping address.
  • Order details, product preferences and purchase history.
  • Payment status and transaction reference details.
  • Website usage data such as browser type, device type, IP address and cookies.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders.
  • To contact you regarding order updates, delivery or support.
  • To improve our website, products and customer experience.
  • To send offers, updates or promotional communication, only when applicable.
  • To prevent fraud, misuse and unauthorized activity.

4. Payment Information

We do not store your complete card, UPI or banking details on our website. Online payments are processed through secure third-party payment gateways. Payment information is handled as per the privacy and security policies of the payment provider.

5. Cookies & Tracking

Our website may use cookies to improve browsing experience, remember cart items, understand website traffic and support marketing activities. You can disable cookies from your browser settings, but some website features may not work properly.

6. Sharing of Information

We do not sell your personal information. We may share limited data only with:

  • Delivery partners for order shipping.
  • Payment gateway providers for payment processing.
  • Website hosting, analytics and technical service providers.
  • Government or legal authorities if required by law.

7. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse or loss. However, no online platform can guarantee 100% security, so users are advised to keep their account details confidential.

8. Your Rights

You may contact us to:

  • Update or correct your personal information.
  • Request details about the information we hold.
  • Request deletion of your account information, subject to legal and order record requirements.
  • Opt out of promotional communication.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of external websites.

10. Children’s Privacy

Our website is intended for general users. We do not knowingly collect personal information from children. If you believe any child has provided personal data, please contact us for removal.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Last Updated: May 2026

12. Contact Us

For any questions related to this Privacy Policy, please contact us through our website contact page or visit our corporate office.

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